Quality at FOX MOVING

British Association of Removers and OFT

Fox Moving and Storage is a member of The British Association of Removers which is the largest established & most recognised Trade Association for the removals industry in the UK. It aims to be the guardian of professional standards for the benefit of its members and their customers.

Fox has signed up to the BAR Code of Practice which covers private domestic removals within the UK.  The Code has been drawn up by the British Association of Removers in association with the Office of Fair Trading (OFT) and has successfully achieved full OFT approval under its Consumer Codes Approval Scheme.

We will be pleased to provide a copy of the full Code upon request and it can also be  found at http://www.bar.co.uk/Code.aspx.  We particularly draw your attention to Clause 6.6 relating to pre-payments and deposits and clause 3 relating to cancellations.

Fox is also a member of the Overseas Group of the BAR which is a specialist division catering for those companies such as Fox, who carry out a large numbers of International Removals. We have the benefit of information and assistance from Overseas Group Members around the world, to make our customers removals as smooth and trouble free as possible.

• More importantly, every BAR Overseas Group member subscribes to a financial bonding scheme to protect all pre-payments to the company.
• The Advance Payment Guarantee is a vital part of any overseas move and is only available from members of the BAR Overseas Group

FIDI

FIDI is the "Fédération Internationale des Déménageurs Internationaux" - The International Federation of International Movers. It exists to provide a netwok of members throughout the World of integrity and quality for mutual co-operation to companies carrying out intercontinental movement of household effects.

This means that we offer the benefit of experienced, high quality agents in every country, who will provide our customers with a service to the same high standards wherever they may be moving.

FAIM

FAIM (Fidi Accredited International Mover) is a unique quality accreditation which ensures that an international moving company has a commitment to providing a total quality service. It differs from other widely accepted standards such as ISO, in that it is geared specifically to the international moving industry

Fox is proud to have passed the strict auditing process and is dedicated to maintaining the highest service standards for the benefit of its International customers. Fox aims to use FAIM accredited agents worldwide where possible.

ISO 9001 and BS 8522

Fox is accredited to ISO 9001 and BSEN 8522 for Business Moving, which ensures that however demanding or complicated your requirements, we have the systems in place to carry out your office moving requirement to the highest standards..